RELY ON SERVICES & SOLUTIONS, S.L. hereby informs you of its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding their identity, and cannot be associated with any specific user by the company. In the event that personal data is provided, this data will be recorded and used in accordance to the restrictions and rights set out in the aforementioned regulation.

PRIVACY POLICY

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

• The responsible for the processing of your data is: RELY ON SERVICES & SOLUTIONS, S.L.
• Tax Identification Number: B73328767
• Address: PLAZA PUERTA DEL MAR, 1 1ºB, 30720, SANTIAGO DE LA RIBERA, MURCIA
• Email: [email protected]

WHAT KIND OF DATA DO WE PROCESS?

We will need to process different kinds of data depending on the products, services or functionalities that you wish to enjoy at each given time. In most cases, this data will be, depending on the case, the following:

• Identity data. (For instance: your name, surname, language, the country from which you access the website, contact data, etc.).
• Connection, geo-location and navigation datta (in the event that you are connected through a mobile device, for instance).
• Preferences data.

Keep in mind that, as we ask you to fill in your personal data in order to provide access to some functionality or service of the website, we will mark some fields as compulsory ―as these are necessary data to be able to provide you with the service or give you access to the functionality in question―.

Please, take into account that, should you decide to keep that data from us, you may not be able to complete your user registration nor enjoy such services or functionalities.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on your interaction on our website, we will process your personal data for each or any of the following purposes:

1. Management of social media

In the event that you follow us or contact us in any of our social media accounts, we will process the data provided by you through such platforms, with the only purpose of answering your messages or comments and managing our contact list.

1. Usability and quality analysis for the improvement of our services (Cookies)

Should you access our Platform, you will be informed that your browsing data will be processed for analytical and statistical purposes, i.e. to understand how our users interact with our platform and therefore be able to improve it.

Likewise, we occasionally carry out actions and quality surveys aimed at finding the satisfaction degree of our customers and users and, thus, being able to detect those areas to be improved.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal terms that allow us to process your personal data also depend on the purpose for which we are processing it, we will find different legal terms according to the following purposes:

1. Social media

The legal terms are the informed consent for giving an answer to those questions posed through the social media, as well as the moment in which you follow us and want to take part in our contact list.

1. Usability and quality analysis (Cookies)

Consent of the user regarding the implementation of cookies.

FOR HOW LONG ARE WE GOING TO KEEP YOUR DATA?

1. Social media

We will process your data for the period required to attend your request or petition and while you are a follower of our profile.

WILL WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

In order to accomplish the purposes indicated in the Privacy Policy hereof, it is necessary that access to your personal data be provided to third parties who support us in the services we offer you. Such services are detailed as follows: 

• Suppliers of technological services.

WHAT ARE YOUR RIGHTS WHEN PROVIDING YOUR DATA?

We are committed to respect your personal data confidentiality and to ensure the exercise of your rights.

You are entitled to exercise them at no cost by sending us an email to our address, indicating the reason for your request and the right you want to exercise.

Provided that we deem it necessary, we are entitled to request a document that proves your identity. Specifically, no matter the purpose or the legal terms under which we process your data, you are entitled to:

Request access to any data owned by you and that we keep.

Request us to rectify the data that we already keep. Note that, if you provide us your personal data by any means actively, you guarantee that they are reliable and complete and you agree to notify us any change or modification regarding them.

Request us to eliminate your data to the extent in which it is not already necessary for the purposes we need to process it for (according to the information previously given), or if we are not legitimated to do it.

Request us to limit the processing of your data; therefore, in certain cases you are entitled to request us to temporarily suspend the processing of the data or request us to keep them for a superior period than it is necessary when you may need them. In the event of having provided us your consent for the processing of your data for any purposes, you are also entitled to withdraw it.

Besides, given that the processing of your data is based on our legitimate interest, you will be also entitled to oppose the processing of your data.

Lastly, we inform you about your right to file a complaint before the competent supervisory authority regarding data protection, specifically, before the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php 

CHANGES IN THE PRIVACY POLICY

The information included in the Privacy Policy hereof is likely to be modified whenever we deem it appropriate. In such event, you will be notified per different media in the Platform, or even via email to your address in the event of significant changes for your privacy, so that you can examine the changes, evaluate them and, if applicable, oppose them or deregister from any service or function.

INFORMATION ABOUT COOKIES

We use cookies and similar devices in order to ease your navigation in the Platform, to know how you interact with us and, in certain cases, to be able to show you publicity according to your navigation habits. Please read our Cookies Policy in order to know in more detail the cookies and similar devices that we use, their purposes and other information of interest.